Contact Us

Providing honest and active customer support is an important part of what we do at BRAINGAIN. We have a dedicated in-house team to ensure you are able to speak with someone who can help. 

We operate between 9.30am and 5pm (Mon-Fri).


Our Live Chat service is the best way to get in touch which is shown in the bottom right of your screen and we also have email support too below.

Remember to check our FAQ page before contacting us as our most common questions and answers are there. 


Email Us:

We endeavour to respond to all emails within 1 business day. We are working through a backlog of emails and will get back to you as soon as we can.

In order to help answer your query as quickly as possible, please ensure you have your order number and/or postcode to hand for all Chats and Emails.


Phoneline: Please feel free to contact us between on 9.30am and 4pm (Mon-Fri) on 0800 246 5730